Effective Date: August 7, 2025
Last Updated: August 7, 2025
SiCoustics (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.
By using our website at www.sicoustics.com, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect two types of information:
1.1 Personal Information (provided by you):
- Name
- Email address
- Phone number
- Company name
- Communication preferences
- Any other details you voluntarily submit via forms, email, or chat
1.2 Non-Personal Information (collected automatically):
- Browser type and version
- Device type and operating system
- IP address
- Pages visited and time spent on our site
- Referring websites or search terms
- General geographic location (city/state)
We collect this data using cookies, analytics tools (such as Google Analytics), and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to your inquiries and service requests
- Sending you updates, promotions, and event announcements (only if you have opted in)
- Processing transactions or agreements you’ve entered into with us
- Improving our website, services, and user experience
- Complying with legal requirements and protecting against fraud
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your information only in these limited cases:
- With service providers who assist us in operations (e.g., email marketing tools, analytics platforms, payment processors)
- When required by law, court order, or government request
- To protect our rights, safety, or property, or the safety of others
Any third parties we work with are required to protect your information and use it only for the services they provide.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tools to:
- Remember your preferences
- Measure website traffic and performance
- Personalize your experience
You can manage or disable cookies in your browser settings, though some features of our site may not function as intended without them.
5. Data Retention & Security
We retain your personal data only as long as necessary for the purposes described in this policy or as required by law.
We use:
- Secure, encrypted servers
- SSL/TLS encryption for data transfers
- Role-based access controls to limit internal access
6. Your Rights
Depending on your location (e.g., GDPR, CCPA), you may have the right to:
- Access the personal data we hold about you
- Request corrections to your data
- Request deletion of your data
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format
To exercise these rights, contact us at care@sicoustics.com.
7. Third-Party Links
Our site may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date. Significant changes may also be communicated directly to you if you have opted in to receive communications.
9. Contact Us
If you have any questions about this Privacy Policy, please contact:
Email: care@sicoustics.com
Phone: 832.242.9178